Thank you for shopping with us and choosing our digital Book. We want you to be completely satisfied with your purchase. Please read our Refund and Returns Policy carefully to understand our guidelines and procedures.
- Digital Products:
1.1 Nature of Digital Products: Our products are digital book available for immediate download after purchase. These products are non-tangible and are delivered electronically.
1.2 Non-Refundable: Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges for purchased digital Book. Once the pattern has been downloaded or accessed by the customer, it is considered delivered and cannot be returned.
- Damaged or Defective Products:
2.1 Contact Us: If you believe you have received a damaged or defective digital Book, please contact us within [ 7 ] days of purchase. You can reach us through [contact@signingnaturaly.com – signingnaturaly.com@gmail.com]. Please provide details about the issue, including your order number and a description or evidence of the damage or defect.
2.2 Resolution: Upon verification of the issue, we will review your claim and, if necessary, provide a replacement copy of the digital Book free of charge. Alternatively, we may offer a credit or voucher for a future purchase on our Website.
- Customer Support:
3.1 Assistance: If you have any questions or concerns about our digital Book, downloading or accessing the files, or any other related inquiries, please reach out to our customer support team. We are here to assist you and provide guidance to ensure a smooth experience.
- Intellectual Property:
4.1 Ownership: All digital Book available on our Website are protected by copyright and intellectual property laws. When you purchase a digital pattern, you are granted a personal, non-exclusive, non-transferable license to use the pattern for your own personal, non-commercial use. You may not distribute, share, reproduce, modify, or sell the pattern or any derived work without our explicit permission.
- Changes to the Policy:
5.1 Modifications: We reserve the right to modify or update this Refund and Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting on our Website. It is your responsibility to review this Policy periodically for any updates.
- Contact Us:
6.1 Communication: If you have any questions, concerns, or requests regarding our Refund and Returns Policy, please contact us using the information provided on our Website. We will respond to your inquiry as soon as possible.
Please note that this Refund and Returns Policy applies solely to digital Book purchased from our Website and may not extend to other products or services offered by us.